A Year after Haiti. Is Communication Still a Big Issue in Preparedness?

Wow. A year has already passed since that mind-numbing earthquake devastated Port-au-Prince. Ringing in my ear since has been a soundbite from Jill Dougherty, CNN Foreign Affairs Correspondent, reporting the morning after:

“But when you have an operation like this, you have to be coordinated, you have to know where you’re going. And one of the big issues at the beginning was just communication. Think of it—the State Department couldn’t even talk to the officials in the Haitian government initially.”

Can We Communicate Better Today?

What if a Haiti-like event—or any disruption that knocks out communications and power—happened in your community today? Could your government officials call anyone outside the area to coordinate critical resources?  Could your county emergency managers reach the governor to identify needs and request support? Could the governor and his or her staff email or call FEMA? Would anyone be able to tweet or update the community on Facebook or other social networks? Would they be in the same boat as Haitian officials were a year ago today?

If Haiti’s leaders had portable satellite communications kits with solar power, Washington could have known what they needed within minutes—instead of hours, even days—of the 7.0 quake.

To honor the memory of those lost a year ago and to respect the lives of people everywhere, let’s resolve to be resilient. Let’ accept the fact that communications networks can and do fail—more often than we like to admit. Without adequate communications for sharing situational awareness, people unnecessarily suffer—even die. Let’s commit to having a Plan B so lack of communications is never a question for rapid response when lives are at stake.

We’re Attending TEDWomen this Week. Are You?

We love TED conferences and TED Talks because they have lots of “ideas worth spreading.” So we decided to attend their first TEDWomen conference, in a live webcast anyway. Here’s a little flavor of what we’re expecting. We’ll post comments throughout the webcast Dec. 7-8.

“Something interesting is happening in the global story of women … across cultures, generations and many different sectors of life, women and girls are emerging as important architects of change, as innovators offering new approaches to everything from financial systems to food security, and as leaders forging new directions for their communities and countries…

On December 7 and 8, 2010, TEDWomen will gather 500 global thought leaders, innovators and storytellers in Washington, DC, to watch enlightening speakers and connect with a global community of women and men. The cross-disciplinary, cross-generational program will focus on how women think and work, communicate and collaborate, learn and lead. The program will explore what this means and why it matters to all of us….”

Here’s the whole schedule.

Happy Birthday BGAN

It’s been 5 years now since Inmarsat launched its Broadband Global Area Network service known as BGAN. This service has been one of the mainstays of media, emergency and disaster response communications around the world. It provides satellite reach-back for many first responder agencies and is an invaluable tool for remote operations. It is a key element in OODAkits – self-contained, portable communication survival kits for keeping people connected during crises.

Inmarsat has been at the forefront of mobile satellite services for over 31 years and is a recognized leader in mobile satellite communications. The first Inmarsat-4 was launched in November 2005. Three years later, all three Inmarsat-4s were in orbit, creating the full global network which supports mobile satellite broadband services on land, at sea, and in the air.

Today, there are almost 50,000 land mobile terminals activated, 13,000 FleetBroadband (maritime) and more than 1,100 SwiftBroadband (aeronautical).

Congratulations Inmarsat … and Happy Birthday BGAN!!

A big OODAThanks

Thanksgiving 2010: As we remember with gratitude all of our blessings today, we’d like to include all of you who have contributed to our success over these past (almost) two years. A big OODA THANK YOU to our customers, colleagues, suppliers, family, friends, fans and followers. Together, with you, we will continue to strive to make a difference and contribute to the betterment of this world using the gifts we have been given. Thank you very much!

“The earth has one and only one Origin, the universe has one and only one Origin, all humankind has one and only one Origin, and all religions also have one and only one Origin.”

- Kotama Okada (Seio)



Department of Homeland Security IDs Critical Gaps for First Responders

Yep – An OODAkit Could Fill that Gap

In May 2009, Randel Zeller, Director of Interagency and First Responder Programs at DHS Science & Technology and his colleagues published the “First Responder Capstone IPT.”  In it, they site a critical capability gap that still lingers for first responders: communicating when regular infrastructure is unavailable.

On page 74, you’ll find the following real-world example of an operational requirement describing a solution to fill this critical gap:

“The second primary requirement that must be in place to meet the mission of this ORD is human portable resilient communication systems that can provide connectivity to the interoperability framework. These systems will be in a kit form that has everything a FERP needs, to be hand-carried to the incident site, transported by car, helicopter or small watercraft. The kit must be able to provide voice, video and data communication peer-to-peer among FERPs at the incident site as well as capability across any available network. If normal network infrastructure is unavailable, the kit will contain a broadband satellite system to insure connectivity beyond the incident site. The Resilient Portable Communications Kit (RPCK) will be easy to setup and in operation in 10 to 20 minutes by any FERP. The kit will require zero technical support to setup. The RPCK must seamlessly participate in an expanding system of systems. The kit will be available in multiple form factors providing EROs the flexibility to have kits carried by hand in cases, mounted in vehicles, installed in mobile EOCs or any other type of response apparatus. If an ERO needs to support large-scale recovery operations, the RPCK will be modifiable to meet the requirement of the ERO.”

Yep – that’s an OODAkit. Except it only takes 5 to 10 minutes to get it up and running.

OODAkits have been successfully deployed by the U.S. Forest Service for wildfire response and were field proven as instrumental in disaster response earlier this year in Port-au-Prince.

Abbreviations Used in the Quote
ERO: Emergency Response Organization
FERP: First Emergency Response Provider
IPT: Integrated Product Team
ORD: Operational Requirements Document

What is the DHS First Responder IPT?

The First Responder IPT was established in early 2009. This Capstone IPT coordinates the identification and prioritization of the capability gaps, and the creation of detailed operational requirements of the federal, state, local, tribal and territorial first responders.

OODAlink Exhibiting at Inmarsat Government Conference in July

Mobile Satcom Trends on Agenda

Inmarsat, a pioneer in mobile satellite communications for over 30 years, is hosting a government conference in Virginia Beach, Va. this July. Topics slated for this two-day conference include:

• Government satellite communications trends
• Introduction to land mobile services
• Future in maritime services and terminals
• Naval case studies
• Using satcom for GIS and situational awareness for remote teams
• Encryption over SwiftBroadband
• SwiftBroadband on helicopters (demo)
• Future Inmarsat developments
• Updates on aeronautical services
• IsatPhone Pro introduction (Inmarsat’s latest global satphone)

Full agenda (subject to change)

OODAkits to be Demonstrated

As an Inmarsat partner, OODAlink was invited to participate and will have OODAkits (integrated with Inmarsat BGAN services) on exhibit during conference breaks. Live product demonstrations will also be conducted outside.

With no fee to attend, the conference is open to end-users and procurement officers from government agencies and the military. For more information, please visit the Inmarsat Government Services Customer Conference website.

Aid & International Development Forum | OODAlink to Exhibit

This summer, we will be showcasing our communication survival kits — OODAkits — to humanitarian aid and development organizations at the Aid & International Development Forum (AIDF) in Washington, D.C.

OODAlink Invited to Speak on Satcom Technologies

Our Director of Technology, Jeff Jacobson, was invited to speak at one of the event’s workshops, Optimizing Technology: Transport & ICTs, facilitated by Keith Robertory, Disaster Services Technology Manager for the American Red Cross. On Friday, July 23 (10:00 AM), Jeff will explore emerging trends in satellite communications solutions for voice and data connectivity, to which types of scenarios they’re best suited, and factors to consider when evaluating.

“By its very nature, the international development community often works in remote areas with little or no access to mobile phone or broadband services, ” Jeff explains. “And in disaster relief situations, communications infrastructure is often the first to go. We decided to participate in AIDF this year to raise awareness in these sectors about portable satcom solutions that keep people connected anywhere on the globe.”

About AIDF

AIDF, being held at the Walter E. Washington Convention Center on July 22-23, is currently in its fifth year. However, this is the first event to encompass the development sector as well as humanitarian aid, relief and development. The event is a worthwhile opportunity for the aid, relief and development sector to network, build partnerships and address global humanitarian and development challenges, as well as showcasing goods and services to those responsible for delivery.

As well as featuring suppliers of goods and services in the provision of disaster relief, humanitarian aid and the development of health, education and basic utilities in developing economies, the event will feature a number of workshop sessions addressing key issues such as climate change, combating infectious diseases, global partnerships for development, and logistics and procurement.

For more information, explore the AIDF Event Guide.

OODAkits on Display at NW Fire & Rescue Expo (May 14-15)

OODAlink will be exhibiting at the Northwest Fire & Rescue Exposition in Portland, Oregon on Friday and Saturday, May 14-15.

Held at the Portland Expo Center and sponsored by the Northwest Fire Equipment Dealers Association, this event will showcase hundreds of the latest products and services to support firefighters on the job.

Stop by our booth (#159) to learn how OODAkits’ data and voice capabilities can be used to support remote search and rescue efforts, wildfire management, and large-scale disasters. Live product demos will be conducted outside by request.

Show hours:
Fri., May 14: 9:00 AM – 4:30 PM
Sat., May 15: 9:00 AM – 3:00 PM

Directions

Haiti Relief News Conference with US Response Leaders

February 17, 2010 | USAID Joint Task Force News Conference on CSPAN

Ambassador Lewis Lucke and Army Lt. General P.K. Keen, leading the U.S. relief efforts in Haiti, say significant progress has been made by cooperating with a number of international response partners, but much work remains.

Transitioning into the relief phase now, the focus will be on providing shelter, sanitation, rubble removal, reconstruction, medical services, and jobs.

Ambassador Lucke is the former US Ambassador to the Kingdom of Swaziland, served the US Agency for International Development for over 30 years and is the Haiti US Response Coordinator.

Army Lt. Gen. P.K. Keen is the Deputy Commander of US Southern Command in Miami and is currently serving as the Commander of Joint Task Force Unified Response in Haiti.

What Does “OODA” Mean Anyway?

Observe. Orient. Decide. Act.

That’s what OODA stands for. It’s a term coined by Colonel John R. Boyd (January 23, 1927 – March 9, 1997; pictured right), a United States Air Force fighter pilot and military strategist, whose theories have influenced both military and business strategies.

He used the term “OODA Loop” to describe the process that individuals and organizations use to react to events. The key to success is the creation of situations where one can make appropriate decisions more rapidly than others.
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