Technical Support
| Contact Us |
Resources |
 888-365-OODA (8-5 ET) |
|
 Email |
 Partner Links |
OODAkit Support Plans
Choose the plan right for your OODAkit. Please contact us for pricing.
| Support Service | Standard (Included) |
Standard (Renewal) |
Premium | Ultra |
| Software and firmware updates | X | X | X | X |
| Unlimited email support | X | X | X | X |
| One-year equipment warranty | X | X | X | |
| Phone support | 8-5 (1 mo.) | 8-5 (1 mo.) | 8-5 | 24×7 |
| Advanced replacement (next business day) | X | X | ||
| Option for extended equipment warranty | X | X | ||
| Number of incidents per year | 5 | 15 | ||
| Training discount | 10% | 20% | ||
| Emergency replacement (next available day) | X |