A Year after Haiti. Is Communication Still a Big Issue in Preparedness?

Wow. A year has already passed since that mind-numbing earthquake devastated Port-au-Prince. Ringing in my ear since has been a soundbite from Jill Dougherty, CNN Foreign Affairs Correspondent, reporting the morning after:

“But when you have an operation like this, you have to be coordinated, you have to know where you’re going. And one of the big issues at the beginning was just communication. Think of it—the State Department couldn’t even talk to the officials in the Haitian government initially.”

Can We Communicate Better Today?

What if a Haiti-like event—or any disruption that knocks out communications and power—happened in your community today? Could your government officials call anyone outside the area to coordinate critical resources?  Could your county emergency managers reach the governor to identify needs and request support? Could the governor and his or her staff email or call FEMA? Would anyone be able to tweet or update the community on Facebook or other social networks? Would they be in the same boat as Haitian officials were a year ago today?

If Haiti’s leaders had portable satellite communications kits with solar power, Washington could have known what they needed within minutes—instead of hours, even days—of the 7.0 quake.

To honor the memory of those lost a year ago and to respect the lives of people everywhere, let’s resolve to be resilient. Let’ accept the fact that communications networks can and do fail—more often than we like to admit. Without adequate communications for sharing situational awareness, people unnecessarily suffer—even die. Let’s commit to having a Plan B so lack of communications is never a question for rapid response when lives are at stake.

Out of Disaster into Preparedness

The Time is Now to Capitalize on Risk Mitigation Opportunities

Major disasters provide important learning opportunities. People are motivated by the loss of life to be more receptive to new approaches and strategies for risk reduction in the aftermath of a crisis. In 2008, 321 natural disasters claimed more than 235,000 lives and cost the world an estimated $181 billion (according to The World Bank).

A long-term approach to building disaster resilience is critical, sadly however, disaster risk is often only fully acknowledged following a major event. The disaster recovery period thus provides an opportunity to once again sound the alarm and proselytize for increasing disaster preparedness and risk reduction funding at the federal, state and local levels.

Climate change now compounds the risks for natural disasters, but also provides an opportunity to empower communities to manage that risk. Consider that disaster risk reduction and climate change adaptation funding can actually be integrated into relief and recovery budgets. How about an in-depth review of the relevant funding instruments and practices to ensure that those institutions most able to effect change have access to relevant funding  facilitated by local and national governments?

Let’s get serious about risk reduction partnerships and collaboration with practices that engage local government, civil society and NGOs in collective decision-making and tangible strategies to reduce risk and strengthen early warning. Technology MUST be utilized more effectively if we are to achieve enhanced resiliency and risk reduction with the limited funds we are currently willing to allocate.

This fleeting moment needs to be capitalized upon by policymakers, practitioners and the public alike – let’s do it together.

Télécoms Sans Frontières – Communications for Life

We applaud the work of Télécoms Sans Frontières …

Their Origin: During missions responding to the crisis in the Balkans and in Kurdistan during the 1st Gulf War, Télécoms Sans Frontières’ (TSF) founders realized that, in addition to medical and food aid, there was a critical need for reliable emergency telecommunications services. Conflicts and emergencies often led to massive civilian displacement and separated families. And affected populations are often left with no communications infrastructure in place to find assistance and loved ones. To address this need, TSF bought its first satellite phone eleven years ago and the organization was born. For all missions today, TSF offers a 3-minute call to any affected family.

TSF soon found that the international response teams that deploy to emergencies also had a critical need for reliable telecommunications services in the first days after an emergency. TSF, therefore, expanded its operations, improved its technology, and began to establish rapidly deployable emergency telecommunications centers to serve UN, government, and NGO humanitarian workers, and developed a reputation for being among the first to arrive after disasters.

Mission Haiti 2010: Deployed in Haiti the day following the terrible earthquake that struck the country, TSF teams remain mobilized, day after day, supporting the humanitarian community and the affected population. Three calling centers have been established in Port-au-Prince, Carrefour and Jacmel that are open for the people of Haiti: Union School in Port-au-Prince, Adventistes in Carrefour and Rue Febrile in Jacmel.

Everyone should know more about the work of this organization!

Resilient Cities

In the wake of the Haiti earthquake and the destruction of Port-au-Prince, we can wonder again at what it takes to create resilient cities and communities. In this day and age – do we even know what it takes to become resilient ourselves and thereby prepare our communities and our cities? Amidst the wonder, though, is a question of resolve. Do we have the requisite desire and the resources to do so? Haiti surely did not.

Thankfully there are those who are tackling these thorny questions. In October 2009 the 6th Gaining Ground Summit series attracted 600 people to Vancouver, BC to learn, talk about, and build connections around the theme of “Resilient Cities.”

Check out Mark Holland’s Resilient Cities Manifesto:

“I will open to the pain that I cause in the world through my ignorance and fear and the distance I seem to have from my internal dignity and nobility, and I will feel the pain, shock and injustice of participating in the death of so many, if only by accident – and then I will move past the grief to the restless serenity of my responsibility – to my planet, to my community, to my family, and to myself.”

Volcanic Events of Importance

Though it may come as a surprise to many, 10 to 20 volcanic “events of importance” occur globally every month.

On a recent consulting assignment, I learned that volcanic ash in the atmosphere can cause real problems for airplane engines, and the airlines must balance safety and efficiency in response to these events. The goal from a safety perspective is to avoid aircraft encounters with volcanic ash. From the perspective of efficiency, the  goal is to minimize re-routing of aircraft.

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Disaster Strikes When You Least Expect It

The nightmare in Haiti once again hammers home this age-old axiom.

How many more people will die in the future because of our complacency – in this country and elsewhere?

How many times do we have to witness such disasters only to find that once again lack of communications is the greatest hindrance to rapid and accurate assessment of the impact? How many people could have been saved if communications were available to quickly obtain accurate situational awareness and better coordinate the resources for search and rescue?

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Operable or Interoperable Communications? The Chicken or the Egg?

Operable or interoperable – which came first? A few definitions to get you thinkin’:

• Communications = a process of transferring information from one entity to another
• Operable = able to operate/perform your duties
• Interoperable = able to exchange and use information
• Interoperability = ability to work with each other

With all the talk of communications interoperability and all the money we’ve spent since 9/11, you’d think this problem has been solved. Perhaps it has in some specific cases, but for the majority of U.S. communities – despite the best of intentions – interoperability as well as basic communications operability is still lacking as a fundamental cornerstone of our local, regional, and national preparedness.

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Preparedness as a Gift

The holiday season, for many, is a time of gathering with family and friends. It’s a time when we share gifts, and as a prelude to the new year, it is also a time of reflection. However, many throughout the world are not at peace, are not gathering with friends and family, are not sharing gifts. It is time we awaken to the fact that we are indeed in a new age – an age in which we need to stop thinking just about ourselves and begin to care more about other people and indeed all living things.

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Communications Portability

Much like having no potable water, having communications assets that aren’t portable is not all that useful. Imagine if your cell phone were the size of your suitcase (or even as small as your laptop). Just how useful would that be?

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Never Forget Disaster while Enjoying Peace

Complacency turns mere emergencies into disasters. Much like taking the blessings of nature for granted has yielded a fragile environment intolerant of more abuse,  postponing disaster preparedness because it’s been awhile is like piling combustible materials in the direct path of a raging forest fire. It will burn out of control.

Do you ever wonder why most experts suggest stockpiling 2 weeks of critical supplies when, until recently, the recommendation has been 3 days?