A Year after Haiti. Is Communication Still a Big Issue in Preparedness?

Wow. A year has already passed since that mind-numbing earthquake devastated Port-au-Prince. Ringing in my ear since has been a soundbite from Jill Dougherty, CNN Foreign Affairs Correspondent, reporting the morning after:

“But when you have an operation like this, you have to be coordinated, you have to know where you’re going. And one of the big issues at the beginning was just communication. Think of it—the State Department couldn’t even talk to the officials in the Haitian government initially.”

Can We Communicate Better Today?

What if a Haiti-like event—or any disruption that knocks out communications and power—happened in your community today? Could your government officials call anyone outside the area to coordinate critical resources?  Could your county emergency managers reach the governor to identify needs and request support? Could the governor and his or her staff email or call FEMA? Would anyone be able to tweet or update the community on Facebook or other social networks? Would they be in the same boat as Haitian officials were a year ago today?

If Haiti’s leaders had portable satellite communications kits with solar power, Washington could have known what they needed within minutes—instead of hours, even days—of the 7.0 quake.

To honor the memory of those lost a year ago and to respect the lives of people everywhere, let’s resolve to be resilient. Let’ accept the fact that communications networks can and do fail—more often than we like to admit. Without adequate communications for sharing situational awareness, people unnecessarily suffer—even die. Let’s commit to having a Plan B so lack of communications is never a question for rapid response when lives are at stake.

What Does “OODA” Mean Anyway?

Observe. Orient. Decide. Act.

That’s what OODA stands for. It’s a term coined by Colonel John R. Boyd (January 23, 1927 – March 9, 1997; pictured right), a United States Air Force fighter pilot and military strategist, whose theories have influenced both military and business strategies.

He used the term “OODA Loop” to describe the process that individuals and organizations use to react to events. The key to success is the creation of situations where one can make appropriate decisions more rapidly than others.
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Out of Disaster into Preparedness

The Time is Now to Capitalize on Risk Mitigation Opportunities

Major disasters provide important learning opportunities. People are motivated by the loss of life to be more receptive to new approaches and strategies for risk reduction in the aftermath of a crisis. In 2008, 321 natural disasters claimed more than 235,000 lives and cost the world an estimated $181 billion (according to The World Bank).

A long-term approach to building disaster resilience is critical, sadly however, disaster risk is often only fully acknowledged following a major event. The disaster recovery period thus provides an opportunity to once again sound the alarm and proselytize for increasing disaster preparedness and risk reduction funding at the federal, state and local levels.

Climate change now compounds the risks for natural disasters, but also provides an opportunity to empower communities to manage that risk. Consider that disaster risk reduction and climate change adaptation funding can actually be integrated into relief and recovery budgets. How about an in-depth review of the relevant funding instruments and practices to ensure that those institutions most able to effect change have access to relevant funding  facilitated by local and national governments?

Let’s get serious about risk reduction partnerships and collaboration with practices that engage local government, civil society and NGOs in collective decision-making and tangible strategies to reduce risk and strengthen early warning. Technology MUST be utilized more effectively if we are to achieve enhanced resiliency and risk reduction with the limited funds we are currently willing to allocate.

This fleeting moment needs to be capitalized upon by policymakers, practitioners and the public alike – let’s do it together.

Resilient Cities

In the wake of the Haiti earthquake and the destruction of Port-au-Prince, we can wonder again at what it takes to create resilient cities and communities. In this day and age – do we even know what it takes to become resilient ourselves and thereby prepare our communities and our cities? Amidst the wonder, though, is a question of resolve. Do we have the requisite desire and the resources to do so? Haiti surely did not.

Thankfully there are those who are tackling these thorny questions. In October 2009 the 6th Gaining Ground Summit series attracted 600 people to Vancouver, BC to learn, talk about, and build connections around the theme of “Resilient Cities.”

Check out Mark Holland’s Resilient Cities Manifesto:

“I will open to the pain that I cause in the world through my ignorance and fear and the distance I seem to have from my internal dignity and nobility, and I will feel the pain, shock and injustice of participating in the death of so many, if only by accident – and then I will move past the grief to the restless serenity of my responsibility – to my planet, to my community, to my family, and to myself.”

Let the (Disaster) Games Begin

Now surely you’ve never thought to make a game of disaster preparedness!? Well … 2010 may be a good time to rethink your approach to improving your business continuity readiness.

Games are essential to our human experience and they form a part of every culture.

Defined as structured activities undertaken for fun, games are more and more being used as educational tools. By making aspects of education and work fun through games, attention and retention among participants can be greatly enhanced. The defense industry has understood this for many years – investing heavily in gaming software to enhance soldier training.

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Everybody Needs a Tap Code

This week, PBS aired a phenomenal series on human emotion and social interaction called “This Emotional Life.” I was particularly struck by a segment on human resilience in which a Vietnam veteran – Bob Shumaker, a POW for 8 years – shared his amazing story.

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Resiliency=f(comms)

Organizational resiliency is a function of available communications which is a direct function of your preparedness posture. Without communications you are up zee creek (if there’s any water left)! Ok if there’s no water left you are really up zee creek! Better call somebody…oh darn…the phones aren’t working and the power is out! … Geez my cell phone battery is dead…oh well the cell service is down too. – Now what! … Hope I can find my car keys.

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