Another challenge is the ability to transfer product information from e-commerce to platforms like Amazon and eBay. Companies using these platforms also need to export sales data and analyze it in accounting or ERP solutions. While there are hundreds of tools to export and import data to and from Amazon, not all e-commerce platforms offer robust features for this purpose.
Any viable ecommerce software will enable customers to buy your products and services from your online store. Where solutions differ is the degree to which they can unify and leverage both front and back-office applications with both their unique and shared data. Ecommerce platforms provide the unification of core business processes, where businesses can gain complete visibility across their company and ultimately meeting their most discerning customers' expectations. An ecommerce platform should:
Miva’s unique hybrid SaaS technology combines the ease of use and trusted security of SaaS with the flexibility and rich functionality found in Open Source and On-Premise systems. Miva’s native functionality includes a rich assortment of shopping and merchandising tools that reduce the need for third-party plug-ins. With Miva, merchants can operate B2B and B2C sales through a single website, displaying products and offering promotions tailored to specific customer groups.
Phil Smy, former Chief Technology Officer for Toygaroo, told Shark Tank Blog, that Toygaroo might have had trouble scaling the business. “The business was growing,” he said. “To be honest, that was the problem. Explosive growth is a difficult thing to handle for small businesses. I thought – and still think – it is a great idea. The business model needs some changing from what we were doing. I would have grown more organically (i.e., slower) and also found investors who were willing to go the distance.”
Sitting firmly at the “all inclusive” end of the market, Volusion is a feature-rich e-commerce platform with everything you could possibly need to run an effective e-commerce store. Like Shopify and Bigcommerce, the model is similar – you are effectively renting your store on a monthly basis, and in the process gaining access to the power and customization potential of the Volusion platform.
Big Cartel is an ecommerce solution designed for smaller merchants who do not need a sophisticated platform. Typical Big Cartel merchants are bands, clothing designers, jewelry makers, crafters, and other types of artists. The platform is very easy to use but has a limited feature set. Big Cartel likely won’t fill your needs if you have a large product catalog.
Today's customer feedback world is extremely complex with data coming from a variety of sources. With the growing number of cross-functional teams and silos within an organization, leaders have been finding it increasingly difficult to capture the full 360-degree view of the customer to drive true change within an organization. While it's clear that problems exist, what's less straightforward is why. [More...]
Live Music Archive is essentially a partnership between Internet Archive and etree.org, a community dedicated to providing high-quality, lossless versions of live concerts. You can think of it as a bootlegger’s paradise given the site’s sheer abundance of concert material, much of which focuses on jam bands such as the Grateful Dead, String Cheese Incident, and Sound Tribe Sector 9. Still, there are a host of other bands to choose from — The Smashing Pumpkins, Jack Johnson, Animal Collective, etc. — along with plenty of genres to browse, ranging from jazz to reggae.
BigCommerce is similar to Shopify in that it offers a range of powerful ecommerce features packaged in an easy-to-use SaaS platform. It’s almost neck-and-neck with Shopify in terms of pricing too, and currently enjoys a decent amount of popularity with users. Ultimately, it’s Shopify’s superior app developer support that keeps BigCommerce from being the best ecommerce platform for small businesses.
For those seeking something in between Magento Go and Magento Enterprise, Magento Community is your go-to. It is free with paid extensions, features mobile integration, plenty of themes, and multi-store functionality. Magento Community will best serve retailers with high traffic and a large inventory and is ideal for mid-sized to upper retailers. Essential, with a series of extensions and excellent programming, retailers can achieve an Enterprise level site and a sophisticated ecommerce experience.
And even better, they do offer a Theme editor within the platform that you can use for customization. You can choose to hide sections within the theme editor without removing them. Hidden sections will still be customisable in the theme editor but not visible on the store front-end. This allows you to start sections for future releases and remove the need for theme duplications ( a common issue most developers face with WordPress).
Even though they all have these knowledge bases, along with blogs, FAQs and other documentation, Shopify and Bigcommerce have the most users, making them far superior regarding knowledge base content. Why is this the case? Simple. Since more people are discussing the systems, by default, more questions have been asked and more answers have been posted.
E-commerce technologies cut transaction costs by allowing both manufactures and consumers to skip through the intermediaries. This is achieved through by extending the search area best price deals and by group purchase. The success of e-commerce in urban and regional levels depend on how the local firms and consumers have adopted to e-commerce. 
An example of the impact e-commerce has had on physical retail is the post-Thanksgiving Black Friday and Cyber Monday shopping days in the U.S. According to Rakuten Marketing data, in 2017, Cyber Monday -- which features sales that are exclusively online -- saw 68% higher revenues than Black Friday -- which is traditionally the biggest brick-and-mortar shopping day of the year.
The benefits of e-commerce include its around-the-clock availability, the speed of access, the wide availability of goods and services for the consumer, easy accessibility, and international reach. Its perceived downsides include sometimes limited customer service, consumers not being able to see or touch a product prior to purchase, and the wait time for product shipping.