Today's customer feedback world is extremely complex with data coming from a variety of sources. With the growing number of cross-functional teams and silos within an organization, leaders have been finding it increasingly difficult to capture the full 360-degree view of the customer to drive true change within an organization. While it's clear that problems exist, what's less straightforward is why. [More...]
Really cool infographic. You’ve got just about everything covered. I actually sell a product just using paypal since I thought it might be the easiest for me to set up and it is what I am most familiar with. I guess really lots of ecommerce solutions even integrate with paypal however I do not run the sales of my products as a store just individual sales pages for a pay per product approach.

Another significant benefit of using e-commerce software is that it generates a lot of data that is used by other systems such as CRM software, accounting software, ERP systems, and supply chain and logistics suites. For instance, detailed information on sales and returns can be used to determine the profitability of the company, how to improve inventory levels, or which customers are the most profitable and which ones are not generating significant revenue.
WooCommerce 3.5.2 is now available. This release patches a number of bugs, adds compatibility with the Twenty Nineteen theme and with PHP 7.3, and fixes one security issue. Versions 3.5.1 and earlier are affected by a stored XSS vulnerability through the API which can be exploited by users with write-access API keys, and we recommend all users running WooCommerce 3.x upgrade to 3.5.2 to mitigate it. Thanks to Karim for disclosing this vulnerability.
As an e-tailer operating in today’s modern environment, you have your work cut out for you — more so than ever before. Not only are you dealing with a more competitive market, but your customers have higher expectations. It’s no longer enough to stock up on the right products, you also need to delight customers and be able to fulfill orders in the fastest, most affordable way possible.

Webgility is a premium Ecommerce Operations and Accounting automation software designed for multi-channel ecommerce companies who use QuickBooks or Netsuite. Run your whole ecommerce business from a single app — Automate your accounting and sync your business data—including inventory, order management, and shipping—to your QuickBooks or Netsuite. All within one comprehensive app. Automate your accounting—and ditch the busywork — Easily and automatically post all of your sales directly into QuickBooks or Netsuite, knowing it’s timely, accurate, organized, and tax compliant. Create sales receipts or invoices, record expenses and fees, and fully reconcile—error-free. Manage orders—and improve customer satisfaction — Process orders faster. Easily search, sort, filter, import, and export multichannel orders. Manage cancellations and process and track returns and refunds. Automatically create purchase orders for out-of-stock items. Ship faster for less – Automatically connect orders to shipping carriers (FedEx, UPS, USPS) for instant rate comparison. Simply click to print shipping labels and pick lists, validate addresses, track shipments, and notify customers. Never oversell with accurate multichannel inventory — Instantly sync and update price and quantity between all sales channels and QuickBooks or Netsuite. Keep track of what products you have listed on what sales channel, what’s selling for what price, and when you need to order more. Gain valuable insights with powerful analytics — Learn actionable intelligence based on data insights to run your business with strategy instead of guesswork. See all channels, expenses, inventory, financial, and customer analytics to optimize operations and increase revenue.

In contrast, some of Volusion’s best features are its analytics and insight reports. These let you keep track of all your stock in one place. This is super useful, especially if you’re making the most of multi-channel selling over Facebook. This takes a lot of stress off your shoulders – with Volusion, you can sit back, relax, and easily keep your store organized.


2Checkout (formerly Avangate) is the digital commerce & payments provider that helps companies sell their products and services via multiple channels, acquire customers across multiple touch points, increase customer and revenue retention, leverage smarter payment options and subscription billing models, and maximize sales conversion rates. The company’s clients include ABBYY, Absolute, Bitdefender, FICO, HP Software, Kaspersky Lab, and many more companies across the globe. Avangate acquired 2Checkout (www.2checkout.com) in March 2017. Companies select our solution to: - Sell More Digital Goods Globally - Maximize Customer Lifetime Value - Accelerate Time to Market - Get Integrated Recurring Revenue Management - Leverage New Distribution Channels More info on www.avangate.com and www.2checkout.com
We are in talks with a few organizations who have very substantial interest and whose values align with ours. As negotiations continue, I may write more updates here as we move along and may be able to announce a new parent org for FMA in the coming weeks. Nothing is set in stone though so we still face shutdown, and if you have questions or want to help, please contact us using the Closure Comment form (at the end of this blog post). 
WP Engine is ideal for your ecommerce store because it is built for speed, easily scalable, provides simple staging, and total security. Ecommerce sites using WP Engine’s digital experience platform experience three-times more cart additions, 50 percent reduced page load, and three-times more checkouts. Check out the various plans we offer for any size business. Or check out our enterprise plans to take your enterprise level business up a notch.

We are excited to announce a new test release ( v 0.2.0 ) of our wc-admin feature plugin. If you haven’t heard about wc-admin, it is a new JavaScript-driven interface for managing your WooCommerce stores that is focusing on creating new and improved reports, a notifications system to help keep your store running smoothly, and a dashboard to monitor all the important key metrics of your site. You can read more about the background of the project in our Alpha announcement post – or watch the keynote from WooSesh.
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Cybersecurity has been becoming a larger and larger concern for organizations. Nowadays, most organizations -- regardless of size, industry, location, or profit vs. nonprofit status -- find themselves directly or indirectly impacted by cybersecurity. Even though the topic itself is increasing in importance, many smaller organizations don't have specialized security expertise on staff. [More...]
Last but not least, there are the transaction fees. In essence, whenever you sell something with either of the platforms, they will charge you a small fee (for processing the payment, delivering the money to your account, etc.). Those fees change quite often, so I won't get into that here, but just be aware that they exist. Usually, they sit around 2%-3% per transaction but make sure to check the exact numbers before signing up with either of the platforms.
SquareSpace is comparable to Wix and WordPress more than a dedicated ecommerce platform like BigCommerce. However, it offers many features that are attractive for smaller websites. If your ecommerce business is on the smaller side and you’re not looking for advanced features, SquareSpace will make setting up an online store pretty simple and painless.
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