In 2013, Brazil's e-commerce was growing quickly with retail e-commerce sales expected to grow at a double-digit pace through 2014. By 2016, eMarketer expected retail e-commerce sales in Brazil to reach $17.3 billion.[49] India has an Internet user base of about 460 million as of December 2017.[50] Despite being third largest user base in world, the penetration of Internet is low compared to markets like the United States, United Kingdom or France but is growing at a much faster rate, adding around 6 million new entrants every month.[citation needed] In India, cash on delivery is the most preferred payment method, accumulating 75% of the e-retail activities.[51][citation needed] The India retail market is expected to rise from 2.5% in 2016 to 5% in 2020.[52]
Research from BigCommerce has found that Americans are about evenly split on online versus offline shopping, with 51% of Americans preferring e-commerce and 49% preferring physical stores. However, 67% of millennials prefer shopping online over offline. According to Forbes, 40% of millennials are also already using voice assistants to make purchases, with that number expected to surpass 50% by 2020.
Today's customer feedback world is extremely complex with data coming from a variety of sources. With the growing number of cross-functional teams and silos within an organization, leaders have been finding it increasingly difficult to capture the full 360-degree view of the customer to drive true change within an organization. While it's clear that problems exist, what's less straightforward is why. [More...]
Thank you for this report. It has saved me a lot of time and effort. I do however have one question. I am looking at GoCentral which is GoDaddy’s e-commerce platform. Have you heard anything good or bad about this? I am trying to find out if it has drop shipping integration. There is a charge for each transaction but I am looking for security, ease of use, the best customer service….as I don’t want to wait days to get a response back if I have an issue with my store. Time is money and I would like to use a company that will answer the phone and emails asap. I have always had a great experience with GoDaddy but I didn’t know if you had heard about this service. Any help that you can provide would be great. Thank you!!
WooCommerce is used by a number of high-traffic websites such as Small Press Expo.[11] For the 3rd week of September 2015, Trends indicated that WooCommerce ran on 30%[12] of e-commerce sites and millions of active installs.[13] Ecommerce is rapidly growing worldwide and WooCommerce has over 39 million downloads as a plugin and is currently active on more than three million websites and is the most popular eCommerce platform in 2018.[14] WooCommerce has approximately 4% of the top million HTML pages.[15] In 2018, statistics show that the percentage of online stores that utilize WooCommerce through Wordpress.org's plugin is more than 30% of all stores.[16] WooCommerce has complete control of the market share with an outstanding 42% of all online stores being powered by Woocommerce.[17]

From technology innovation to the workplace, the business landscape has been evolving rapidly, and companies now are tasked with adapting to fast change in a world of digital transformation. There is one element that will remain a constant requirement for success: meeting the needs of customers and delivering a quality experience. Nurturing customer relationships is vital for a company's success. [More...]
How do they really know? That's the question that immediately comes to mind in reviewing the top-level data from Voxpro's recent survey of customers and their relationship with chatbots. The data show that 68 percent of consumers haven't used chatbots to contact a brand. About 1,000 people answered the survey. How reliable is that number, though? I'm not disrespecting Voxpro -- just the opposite. [More...]
When it comes to business, you're only as good as your reputation. Indeed, your reputation is your brand. It is the substance your logo represents; it is the glue in customer brand loyalty. In a word, reputation is everything. Yet it's not entirely under your control. That doesn't mean you are helpless as a victim of false accusations, ratings, or wrongful attacks on your company's character, however. [More...]
E-commerce is conducted using a variety of applications, such as email, online catalogs and shopping carts, EDI, the File Transfer Protocol, web services, and mobile devices. This includes business-to-business activities and outreach, such as using email for unsolicited ads -- usually viewed as spam -- to consumers and other business prospects, as well as sending out e-newsletters to subscribers and SMS -- short message service -- texts to mobile devices. More companies now try to entice consumers directly online, using tools such as digital coupons, social media marketing and targeted advertisements.

With these developments in mind, I have assembled a list of top seven ecommerce platforms that can help you get started in 2018. Before we begin, let's acknowledge that amid this cutthroat competition, only the right combination of business model and ecommerce platform will survive because your traction in the ecommerce world depends a lot on the kind of technology you are equipped with. You have to choose a platform that can meet your own distinct feature requirements as appropriately and as uniquely as your individual business model. Whether you want to launch a conventional ecommerce store, or a multi-vendor marketplace, this list will save you some of the hard grunt work. Ultimately, however, only you can determine which platform is best for you.
At Automattic and #WooCommerce, everybody works from the location they choose, including beautiful Bailey, Colorado. Want to team up with us and make the web (and the world) a better place? We're hiring. Apply today at http://automattic.com/work-with-us/?utm_campaign=coschedule&utm_source=twitter&utm_medium=WooCommerce … #worldwidewoopic.twitter.com/7Z67C85ejA
Internationally there is the International Consumer Protection and Enforcement Network (ICPEN), which was formed in 1991 from an informal network of government customer fair trade organisations. The purpose was stated as being to find ways of co-operating on tackling consumer problems connected with cross-border transactions in both goods and services, and to help ensure exchanges of information among the participants for mutual benefit and understanding. From this came Econsumer.gov, an ICPEN initiative since April 2001. It is a portal to report complaints about online and related transactions with foreign companies.
If you are selling physical goods, you'll need to consider how you're going to ship them. PayPal and other processors have worked with shipping merchants, including USPS and UPS, to offer one-stop postage processing. You will also need to research your state laws to determine if you are required to obtain a permit for selling online, or if you need to collect sales tax for your state or municipality.
For those seeking something in between Magento Go and Magento Enterprise, Magento Community is your go-to. It is free with paid extensions, features mobile integration, plenty of themes, and multi-store functionality. Magento Community will best serve retailers with high traffic and a large inventory and is ideal for mid-sized to upper retailers. Essential, with a series of extensions and excellent programming, retailers can achieve an Enterprise level site and a sophisticated ecommerce experience.
BigCommerce is the world’s fastest-growing e-commerce platform, powering more than 90,000 stores. You’ll get everything you need to create a successful online store, including a securely hosted site, shopping cart, product catalog and more. Themes and point-and-click design features make it easy to build a gorgeous site without any design or technical skills, while powerful built-in marketing and conversion optimization tools help you promote your business and sell more.
Ecommerce software provides the customer facing front end component of an online business. Online businesses, like all other businesses, need additional software to manage back end functions such as accounting, order management, inventory management, and customer service. Piecing together different software solutions to create a complete ecommerce business platform is complicated, requires frequent maintenance and rarely functions efficiently.
Ecommerce allows consumers to electronically exchange goods and services with no barriers of time or distance. Electronic commerce has expanded rapidly over the past five years and is predicted to continue at this rate, or even accelerate. In the near future the boundaries between "conventional" and "electronic" commerce will become increasingly blurred as more and more businesses move sections of their operations onto the Internet.

Modern electronic commerce typically uses the World Wide Web for at least one part of the transaction's life cycle although it may also use other technologies such as e-mail. Typical e-commerce transactions include the purchase of online books (such as Amazon) and music purchases (music download in the form of digital distribution such as iTunes Store), and to a less extent, customized/personalized online liquor store inventory services.[1] There are three areas of e-commerce: online retailing, electric markets, and online auctions. E-commerce is supported by electronic business.[2]

1ShoppingCart is the world’s most popular automated solution for businesses who want seamless integration of all the tools needed to be successful online. Add a Shopping Cart and Lead Capture to your website in minutes. Then use the built in marketing tools like Automated Email Marketing Campaigns, Affiliate Program Management to follow up with your customers and make more sales.
Ecommerce, also known as electronic commerce or internet commerce, refers to the buying and selling of goods or services using the internet, and the transfer of money and data to execute these transactions. Ecommerce is often used to refer to the sale of physical products online, but it can also describe any kind of commercial transaction that is facilitated through the internet.
Your product feed upload won't work if you installed it on your developer site because it's not connected to the Internet. To fix this issue, you'll need to install the Facebook for WooCommerce Extension on your live site instead. Also keep in mind that each of your products need to have a valid description, image, and unique product ID (such as a SKU) for you to be able to upload your products to Facebook.
Everyone at #WooCommerce and Automattic works from the location they choose – including Chefchaouen in Morocco, famous for its many striking blue buildings. Are you passionate about #opensource? We're hiring — apply today at http://automattic.com/work-with-us/?utm_campaign=coschedule&utm_source=twitter&utm_medium=WooCommerce … #worldwidewoopic.twitter.com/xIIfzE7nrt
At this stage, you’ll be itching to get the store out into the World Wide Web. However, make sure you’re well prepared to measure the success of your launch – defining your key performance indicators upfront will help you track your progress and performance and fix any issues as they emerge. Other important things to take care of include setting up your social media profiles, getting the email marketing ready, installing Google Analytics, doing keyword research, defining your shipping strategy and finalizing the launch promotion plan. Yes, that’s a lot of work, but a good start is half the job done. When you complete the checklist, try running your store through the Shopify store grader to catch errors if there are any.
Instead of add to cart, I would like to hide all prices and change the buttons to say add to quote. People will submit request for quotes and then in the backend we can update the prices for the specific customer and then send them a notice that the quote is complete. This is completely different from quote forms since I want all items to be in the cart but the checkout will submit quote, not go to payment page.
Site123’s pricing model is simple: you can get started for free, with 500MB of storage, 1GB of bandwidth per month, as long as you don’t need to use your own domain name (free sites are hosted on Site123 subdomains). However, you won’t be able to engage in eCommerce until you upgrade to the Premium plan. For $9.80 per month, a free domain is included for one year, you’re provided with an ample 10GB of storage and 5GB of bandwidth, Site123 branding is removed and you can sell as many items as you wish.
Accounting and finance software manages all financial aspects of the sales transactions performed on the e-commerce platform. While consumers do not require invoices and other documents related to a purchase, the high volume of sales data needs to be consolidated and allocated to the appropriate general ledger accounts. For B2B, the volume of transactions isn’t very high, but invoicing is more complicated. Corporate customers may need custom invoices, shipping manifests, and warranty documents. Also, large companies have multiple business units that can purchase online individually or at the corporate level. Payment can also be made by numerous business entities from multiple bank accounts or credit cards.
Pinterest, for instance, has Buyable Pins that enable merchants to sell products featured on their Pinterest page. According to the site, “Buyable Pins have a blue price tag, which tells people your product is in stock and available for purchase. People can easily spot these Pins all over Pinterest—in search results, in related Pins and on your business profile.”
Lack of payment processors can be troublesome at times, especially when other ecommerce platforms offer plenty of payment options. The global marketplace entitles Tictail to take a commission. However, the custom shop (which comes at a reasonable price on a yearly basis) frees you from paying anything additional to Tictail for each sale happening there.

Over the past decade and a half, electronic networks such as the Internet have greatly impacted the way commerce and other transactions are conducted. E-commerce facilitates transactions between two parties because it supersedes the boundaries of physical space (with the exception of delivery of goods or services), allowing the exchange to occur remotely as well as more quickly and efficiently.


That being said, the look and feel of all that is much more technical than it is in Shopify or Bigcommerce. Magento is more geared at giving you all the eCommerce features possible and then letting you decide how much of it you really need. The reports are awesome, so are all the stats and insights you get about the state of your store, but overall, this is a more enterprise-level platform, and perhaps not that easy to grasp for someone who’s just getting into their eCommerce journey.

Lightspeed Retail is a complete point of sale and inventory management tool that's easy to set up and even easier to use. Used by over 50, 000 businesses across the globe, Lightspeed has helped customers increase their profit by up to 20% in their first year.It simplifies time-consuming tasks like inventory and employee management, so you can focus on taking care of your customers and growing your business. Access detailed sales reports in minutes and easily identify best-selling items or use the built-in customer profiles to provide personalized service that will increase customer loyalty. More than just a cash register, this cloud-based iPad point of sale system allows you to manage your store from anywhere and instantly access your data, so you can benefit from all the tools and knowledge you need to take your store to the next level. Inventory management - Easily create product variations such as size, color and material by using the efficient matrix system. - Combine purchasing, transferring and multiple vendors into one master order. - Process special orders, layaways and work orders. - Create, track, and assign serial numbers to products. - Bundle individual items to sell them as a package. Free Onboarding & 24/7 Support - Benefit from a dedicated team who help you get started in a 1:1 session. - Get live chat support with our support heros located around the world. Reporting - Track sales and inventory numbers with reports that make it easy to see sales, profits and changes over time. - Identify opportunities for growth and business improvement. - Learn which employees are your top performers. - Get a clear view of your customers’ needs and shopping habits. Customers - Track sales history for a more efficient shopping experience and more personalized sales approach. - Record customer information and use it to inform them about deals or new arrivals. Employees - Intuitive, easy-to-learn interface for your employees. - Create a simple and logical workflow that suits your business. - Track sales by employee and access performance reports for your staff. - Control employee access to information such as refunds, the ability to edit products and pricing, or view sales data. Hardware & payments - Integrate your system with hardware such as barcode scanners and cash drawers to reduce checkout times. - Reduce credit card fraud with EMV. - Accept major credit card and Apple Pay®. Integrations - Sell in-store and online with Lightspeed’s fully integrated eCommerce solution, Lightspeed eCom. - Our network of over 250 integration partners allows you to tailor Lightspeed to your business’ needs. Questions? You can always reach our friendly team of specialists by calling 1 855 251 0441 or by going to our support center for helpful tips, training videos and system updates. Lightspeed Retail is a perfect fit for industries such as: apparel, footwear, bike, vape, jewelry, pet, sporting goods, home decor.
Want to stream instead of download? We keep a list of the best places to listen to free music online. You can even stream free music right from your phone. If you like to watch music videos along with the music, there are also free music video streaming websites. Also be sure to check out these free online radio stations that play all types of music, and this list of places to download royalty-free sounds.

Founded in 1997, 3dcart is a complete and robust eCommerce platform designed to help online store owners thrive in a competitive market. With hundreds of features built directly into its software, merchants can effectively open, operate and maintain a successful eCommerce website with relative ease and efficiency. 3dcart currently powers more than 17,500 global merchants, and its support team is always available, at no additional cost, 24/7/365. 3dcart is an Inc. 5000 company, a Visa PCI Certified provider and a pioneer in mobile commerce and social media marketing. Fully scalable and completely customizable, 3dcart continues to be the solution of choice by industry experts all over the world.


The first step to starting an eCommerce business is deciding what products you’re going to sell. Finding a profitable idea can be hard work, so be prepared to do some serious digging and thinking. It’s essential that you choose products with healthy margins that will allow you to turn a profit and scale the business in the future. Once you know what you want to sell, you’ll need to decide how and where you’re going to source the products. The four main methods of sourcing products and inventory are making, manufacturing, wholesale and dropshipping.
I think it would be super if there was a way to have a shopping cart feature that worked across a Wordpress Multi-site installation. What I mean by this is that a user could add a product on say shop1.domain.com and then navigate to shop2.domain.com and again add a product and then at anytime check out and pay. This would be a super powerful feature and something I think alot of people would have an interest in. Anyone else want to join in on this. MarketPress here http://premium.wpmudev.org/project/e-commerce has this feature but really woocommerce considering the themes available and its… more
Your product feed upload won't work if you installed it on your developer site because it's not connected to the Internet. To fix this issue, you'll need to install the Facebook for WooCommerce Extension on your live site instead. Also keep in mind that each of your products need to have a valid description, image, and unique product ID (such as a SKU) for you to be able to upload your products to Facebook.

When it comes to business, you're only as good as your reputation. Indeed, your reputation is your brand. It is the substance your logo represents; it is the glue in customer brand loyalty. In a word, reputation is everything. Yet it's not entirely under your control. That doesn't mean you are helpless as a victim of false accusations, ratings, or wrongful attacks on your company's character, however. [More...]
You can see why Shopify scored top marks in this area. Features like these don’t just make running your online store possible – they make it easy and enjoyable too. Put simply, Shopify was designed to help people build an online store. That’s why it’s packed with these high quality sales features, which were specially created to support your ecommerce business.

If you do short run custom products like engraved jewelry or even wall decals, you’ll need custom product fields for customization. Plan on managing a large inventory of various products? You might need a back-in-stock email notification feature or dropship integration to keep your orders leaving the warehouse as fast as they enter your ecommerce system.


Majority of ecommerce solutions will support fashion-centric products such as apparel and footwear. However if your products come in different sizes and variants, then you’ll want to go with a robust hosted solution like Shopify, BigCommerce, Volusion and 3dcart. If you’re looking for something open source and self-hosted, WooCommerce might be a good option.
Let’s say your store’s anniversary is in January. To celebrate, you want to give your customers a 50% discount for the entire month — but only for the first 200 customers. Here's how to harness #WooCommerce's simple-yet-powerful coupon functionality:https://woocommerce.com/posts/coupons-with-woocommerce/?utm_campaign=coschedule&utm_source=twitter&utm_medium=WooCommerce&utm_content=How%20to%20Create%20Coupons%20with%20WooCommerce …

Do you want to charge customers a one-time flat fee for add-ons – such as an accessory for a product, or setup – regardless of quantity? Now you can, with the new and improved #WooCommerce Product Add-Ons 3.0:https://woocommerce.com/posts/pricing-options-image-swatches-product-add-ons-3-0/?utm_campaign=coschedule&utm_source=twitter&utm_medium=WooCommerce …
You can see why Shopify scored top marks in this area. Features like these don’t just make running your online store possible – they make it easy and enjoyable too. Put simply, Shopify was designed to help people build an online store. That’s why it’s packed with these high quality sales features, which were specially created to support your ecommerce business.

In China, the Telecommunications Regulations of the People's Republic of China (promulgated on 25 September 2000), stipulated the Ministry of Industry and Information Technology (MIIT) as the government department regulating all telecommunications related activities, including electronic commerce.[36] On the same day, The Administrative Measures on Internet Information Services released, is the first administrative regulation to address profit-generating activities conducted through the Internet, and lay the foundation for future regulations governing e-commerce in China.[37] On 28 August 2004, the eleventh session of the tenth NPC Standing Committee adopted The Electronic Signature Law, which regulates data message, electronic signature authentication and legal liability issues. It is considered the first law in China's e-commerce legislation. It was a milestone in the course of improving China's electronic commerce legislation, and also marks the entering of China's rapid development stage for electronic commerce legislation.[38]
An increase in demand for convenience and accessibility within the online shopping world has bred subsequent cutthroat competition among ecommerce platforms. Powerful features and useful tools are updated or released daily. In a market chock-full of awesome ecommerce platform solutions, it can be daunting when faced with choosing the best one for your business. 
When someone mentions a “free” ecommerce platform, that’s usually code for open source. If you’d rather devote money to other aspects of your business or you’re looking for the satisfaction of building an ecommerce store, open source ecommerce solutions could be the answer you’re looking for. While we’ve mentioned some of these platforms previously, here we will compare and contrast additional platforms that are considered “free.”
The benefits of e-commerce include its around-the-clock availability, the speed of access, the wide availability of goods and services for the consumer, easy accessibility, and international reach. Its perceived downsides include sometimes limited customer service, consumers not being able to see or touch a product prior to purchase, and the wait time for product shipping.
For anyone who is planning to start a new ecommerce business in 2018, it's important to first understand how digital commerce has evolved in past 2-3 years and where it is heading. Beyond mobile and social, we've seen just about every aspect of ecommerce evolve. Let's have a look at the major highlights that will shape and influence ecommerce now and in the future.
Why do you think it is crucial to decide if you want to open source vs SaaS? I agree with you – but I want to understand your reasoning. In no scenario, do you actually own the platform. You’re either dependent on a dev or the SaaS company. Ive worked with people that have run sites on their own servers using open source and you need additional resources to manage it (like IT). Might not be worth it for some folks.
This is fairly self-explanatory. One factor you want to look at is the number of search terms your site ranks in the top 20 for. The closer you are to page one in search results, the higher the chances of you drawing organic search traffic. The more keywords your rank for, the more traffic you get.  Using data from Ahrefs, we looked at the average number of terms ranked on the first two pages on Google.  In terms of my overall performance scores, live ranking data was only a small factor.
Research from BigCommerce has found that Americans are about evenly split on online versus offline shopping, with 51% of Americans preferring e-commerce and 49% preferring physical stores. However, 67% of millennials prefer shopping online over offline. According to Forbes, 40% of millennials are also already using voice assistants to make purchases, with that number expected to surpass 50% by 2020.
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