Internationally there is the International Consumer Protection and Enforcement Network (ICPEN), which was formed in 1991 from an informal network of government customer fair trade organisations. The purpose was stated as being to find ways of co-operating on tackling consumer problems connected with cross-border transactions in both goods and services, and to help ensure exchanges of information among the participants for mutual benefit and understanding. From this came Econsumer.gov, an ICPEN initiative since April 2001. It is a portal to report complaints about online and related transactions with foreign companies.
Hey Darren; that’s really a fantastic article! I assume you’ve put a lot of effort into that but believe me that’s the best comparison of eCommerce platforms I’ve seen so far 🙂 One question popped up on my mind. Do you believe that an eCommerce platform lacks certain competencies if a merchant using that platform needs external apps to support his/her store? I work for an app developer company – so I may be subjective in that sense – but for me eCommerce apps add a lot of value on top of the standard offering of the platforms. For instance, we provide AI powered personalization for the eCommerce websites. An eCommerce platform’s development team do not need to bother creating these competencies in house – and they may not succeed – as this is not their expertise. I’d love to hear about your thoughts 🙂
Black Friday made its debut sometime in the 1960s as the day to help retailers move from the red to the black in profits. The day-after-Thanksgiving shopping extravaganza has grown well beyond its roots since then. Last year, at the peak of Black Friday, shoppers were spending nearly $1 million per minute. However, the origins of Black Friday were pre-Internet. [More...]
BigCartel is a great platform for small businesses and creative independent ventures. They aim to make selling easy for small stores, with a “quick setup” feature that can get an ecommerce store up and running extremely quickly. They also have a range of free themes. Customizability isn’t super high, but apps and add-ons do allow for some flexibility.
A SWOT analysis can help you assess the strengths, weaknesses, opportunities and threats of your company's current environment. What does the market look like? Where does your business excel, and where does it falter? Review your entire business, not just segments of it. Evaluate external opportunities, because this is the often the primary place to invest time and money. Be honest with yourself when analyzing weaknesses and threats, or else the analysis will not be helpful.
Starting at $29.99 per month, BigCommerce is abundant with features. A Standard pricing plan comes BigCommerce comes with a number of sales channels, and is rich in features, including a responsive website, single-page checkout, Apple Pay, reporting tools, HTTPS, and more. While it lacks powerful content management capabilities, you can easily integrate BigCommerce with a CMS like WordPress to reap the benefits of content and commerce.
CUSTOMER SERVICE – Additionally, with a commercial solution you benefit from the support structure. Open source solutions such as WordPress are often community driven and you are therefore dependent on that community to provide support. While that can also work very well – if you are in desperate need of help at 3 am on a Sunday, it’s nice to have a guarantee it will be there.
E-commerce is the activity of buying or selling of products on online services or over the Internet. Electronic commerce draws on technologies such as mobile commerce, electronic funds transfer, supply chain management, Internet marketing, online transaction processing, electronic data interchange (EDI), inventory management systems, and automated data collection systems.
At WP Engine, we are proud to host a number of ecommerce sites. We combine a dedicated work environment with a toolkit for WooCommerce integration. We will protect your ecommerce shop when you need protection most; you won’t need to worry about high traffic conflicting with your sales revenue. Our digital experience platform will provide your business with SEO ready performance, improved mobile UX, and third party integrations (Shopify, BigCommerce, etc.) to integrate stores running on other platforms with WordPress.
Logistics in e-commerce mainly concerns fulfillment. Online markets and retailers have to find the best possible way to fill orders and deliver products. Small companies usually control their own logistic operation because they do not have the ability to hire an outside company. Most large companies hire a fulfillment service that takes care of a company's logistic needs.
However, e-commerce lacks human interaction for customers, especially who prefer face-to-face connection. Customers are also concerned with the security of online transactions and tend to remain loyal to well-known retailers. In recent years, clothing retailers such as Tommy Hilfiger have started adding Virtual Fit platforms to their e-commerce sites to reduce the risk of customers buying the wrong sized clothes, although these vary greatly in their fit for purpose. When the customer regret the purchase of a product, it involves returning goods and refunding process. This process is inconvenient as customers need to pack and post the goods. If the products are expensive, large or fragile, it refers to safety issues.
Ecommerce, also known as electronic commerce or internet commerce, refers to the buying and selling of goods or services using the internet, and the transfer of money and data to execute these transactions. Ecommerce is often used to refer to the sale of physical products online, but it can also describe any kind of commercial transaction that is facilitated through the internet.
Payment gateway software is usually delivered pre-integrated as part of an e-commerce platform. This type of software can also be used separately by companies who do not want to limit their options to the integrations provided by e-commerce vendors. While most providers of e-commerce platforms offer integration with the most popular payment gateways, other options may be preferable, especially for markets that aren't well served by the main players.
BigCommerce is most easily compared to Shopify. Both platforms offer a similar experience when building an ecommerce platform. Like Shopify, BigCommerce offers a range of prices and packages tailored to different types of businesses. The platform is highly customizable if you are comfortable with some light coding. It is also possible to use themes and templates to build your website, but some of these will come at an additional cost.
The benefits of e-commerce include its around-the-clock availability, the speed of access, the wide availability of goods and services for the consumer, easy accessibility, and international reach. Its perceived downsides include sometimes limited customer service, consumers not being able to see or touch a product prior to purchase, and the wait time for product shipping.
Digital River's MyCommerce offering is a cloud SaaS ecommerce solution that provides complete payments, subscriptions and recurring billing, with full-feature merchandising and a great checkout experience for your shoppers. Built for global, but designed for self-service and simplicity, MyCommerce empowers clients to grow their digital business with enterprise capabilities and developer agility. Digital River has a full suite of ecommerce solutions to meet your business needs and take the complexity out of global ecommerce. We remove the risk and challenges of running a global ecommerce operation: legal and regulatory compliance, language and localization, local payment methods and multiple currencies, banking relationships, fraud protection, tax collection and filing, and financial reconciliation. This low-cost, risk-free option offers flexibility, speed-to-market and instantly global presence to grow your online business. Sign-up for free at www.MyCommerce.com/sign-up.
Fortunately, a new breed of business software integrates all the needed commerce and business functionality into a single ecommerce platform via a software-as-a-service (SaaS) model. With an infrastructure that unifies business applications and the data that feeds them, it is possible to create relevant, engaging and personalized online experiences.
Imagine an ecommerce platform that allows customer service reps to have a single view of a customer across all channels, a centralized order and inventory management system that can efficiently fulfill orders from all your sales channels, including brick and mortar stores, or utilize a customer's order history data to provide personalized and relevant offers. The possibilities brought to light with the advent of a complete ecommerce platform for business optimization and improved efficiencies as well as deepened customer engagement and satisfaction are limited only by one's creativity.
NoiseTrade is part free music site, part promotion platform. You can download any individual track or album an independent artist uploads to the site if, in turn, you generously supply them with your email address and postal code. The freemium promotion platform also encourages you to spread the word about artists you like via Facebook and Twitter, while giving you the option to quickly tip the artist a suggested $4 donation.
This is why I have listed down the aforementioned websites on the basis of ease of use and popularity. However, in my personal opinion, the audio section of the Internet Archive makes it the best free music download website because I can find almost every artist there. You are free to choose the one which suits you the best, so go ahead and explore these sites.
Weebly’s range of price plans and various features make it great value for money. You can easily scale up through the price plans as your store grows, but for large or fast-growing stores, it’s not the best option. Weebly is developing its ecommerce focus and releasing some promising updates. With Square now opening up Weebly’s ecommerce abilities, we definitely recommend watching this space.
3dcart has no transaction fees, which is always a big plus. It also offers both a mobile front-end and a mobile back-end. What’s interesting is that it also has a full suite of web store related services, like SEO or Facebook marketing. That’s not common for a shopping cart provider but could come in handy. I would advise you to look at some other pages on the site as well, since there are some excellent resources there (like a shopping search engine comparison).
An ecommerce platform is not a "one size fits all" solution that will work for everyone. All the ecommerce platforms discussed in this article are built for different kinds of business requirements. The pros and cons outlined are not about what's wrong with them. The curated list is designed to help you make a calculated decision and choose a platform that serves your needs best.
Bigcommerce also has a nice library of themes for you, divided into multiple categories, and all of them responsive and fully customizable. They were developed to establish a more modern, fluid user experience, utilizing cool new merchandising features for categorization and differently sized catalogs. There are both free and paid options available, and I have to say that those free ones really are attractive-looking.
Phil Smy, former Chief Technology Officer for Toygaroo, told Shark Tank Blog, that Toygaroo might have had trouble scaling the business. “The business was growing,” he said. “To be honest, that was the problem. Explosive growth is a difficult thing to handle for small businesses. I thought – and still think – it is a great idea. The business model needs some changing from what we were doing. I would have grown more organically (i.e., slower) and also found investors who were willing to go the distance.”
WooCommerce is the most popular WordPress-specific ecommerce plugin. Perhaps its most attractive feature is that it is completely free and open-source. The platform is easily customizable and the WordPress community offers endless support. The plugin is also very regularly updated and very secure. Perhaps the biggest downfall is that WooCommerce requires a knowledge of WordPress because the two are tied together. However, WordPress’ ease of use enables even beginners to start and operate an ecommerce store without advanced technical knowledge.
Modern Omnichannel Retail Software for Branded Manufacturers and Retailers. Allow your teams to work smarter, stay agile, and drive connectivity. Stay ahead of consumer expectations, adapt to changing market conditions, and bring together your marketing, operations, and fulfillment systems to deliver truly personalized customer experiences across all channels with Kibo’s omnichannel retail solutions. Kibo eCommerce is the only leading solution developed in the smartphone and tablet era, with a mobile ready architecture that automatically creates higher converting responsive or adaptive sites from your main site theme. Kibo eCommerce software empowers your digital marketing teams to work smarter by quickly creating promotions, landing pages, and marketing content optimized for organic search and paid search conversion—all from a single user interface. Our drag and drop enterprise retail website builder and theming engine makes it easy to create unique brand experiences. Kibo's Real-Time Individualization solution helps you deliver engaging, consistent experiences across every touchpoint. Finally go beyond segmentation by revolutionizing the way your brand connects with consumers. Kibo RTI software takes personalization to new heights through intelligent on-site search and merchandising. Enable your teams to create and optimize personalized content across every buying touchpoint from websites and emails to mobile apps and in-store interfaces, without burdening your IT resources. Kibo Order Management software bridges the online and in-store divide by connecting inventory with your customers in real-time. Kibo's Distributed Order Management System evolves at the speed of your business allowing you to provide seamless customer experiences with an order fulfillment system that enables flexible, convenient, and cost-efficient delivery. Equip in-store and call center associates with inventory information across your network and customer data to make relevant recommendations. Simplify the challenge of in-store customer experience management by leveraging the Kibo Mobile Point of Commerce (mPOC) solution to provide save-the-sale and endless aisle capabilities.
Miva’s unique hybrid SaaS technology combines the ease of use and trusted security of SaaS with the flexibility and rich functionality found in Open Source and On-Premise systems. Miva’s native functionality includes a rich assortment of shopping and merchandising tools that reduce the need for third-party plug-ins. With Miva, merchants can operate B2B and B2C sales through a single website, displaying products and offering promotions tailored to specific customer groups.
Research from BigCommerce has found that Americans are about evenly split on online versus offline shopping, with 51% of Americans preferring e-commerce and 49% preferring physical stores. However, 67% of millennials prefer shopping online over offline. According to Forbes, 40% of millennials are also already using voice assistants to make purchases, with that number expected to surpass 50% by 2020.